Frequently Asked Questions

Frequently Asked Questions

What size are your paddles?

Beginner Collection:

Handle Length: 4.5"
Paddle Length: 11"
Paddle Width: 7.5"

Pro Collection:

Handle Length: 5.5"
Paddle Length: 16.5"
Paddle Width: 7.5"

Our Pro Paddles currently only come in 16mm; we are working to offer a 14mm version soon!

What materials are your paddles made of?

Our Beginner Paddles are made of solid wood, with a cloth tape handle and rubber protective edging.

Our Pro Paddles are made with a carbon fiber surface on each side encasing a polypropylene honeycomb core. The handle is made of a rubber exterior and a foam interior, and the edging is a rubberized plastic.

How do I determine the right paddle for me?

If you are just starting out, we recommend our beginner paddles to help you get a feel for the game and have a bit more consistency with your strikes as you are learning to hit the ball. Once you have played for a bit and feel more comfortable returning the ball, we recommend upgrading to our pro collection to give you more control over your returns!

Are your paddles printed on both sides?

Yes! We use UV printing on both the front and back to make sure your paddle looks bright and fresh as long as possible!

What is your return policy?

We offer a hassle-free return policy within 30 days of purchase. If you're not satisfied with your paddle for any reason, simply contact our customer service team, and they will assist you with the return process.

How long does shipping take?

Shipping times vary depending on your location and selected shipping method. Generally,
orders are processed within 1-3 business days, and standard shipping typically takes 4-7 business days within the continental U.S. and Europe.

Can I track my order?

Yes, once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

How do I care for my paddle?

To keep your paddle looking fresh and flawless, follow our simple care instructions!

Clean

• Wipe down face with water and a lint-free cloth
  
• Wipe and dry handle with a dry cloth
  
• Avoid household cleaners

Care

• Keep dry
  
• Avoid extreme temperatures
  
• Handle with care

Are your paddles environmentally friendly?

We strive to incorporate sustainable practices into our manufacturing processes and source materials responsibly. While our paddles may not be fully eco-friendly, we are committed to reducing our environmental impact wherever possible.

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